ENTRANCE POLICY: Professional Beauty is reserved for trade and professional visitors only. Due to the professional nature of the event, babies and children under 16 cannot be admitted.
Sunday, 2 September 2018 Registration 9.30: Welcome by Professional Beauty CEO, Mark Moloney 9.45: Implementing international best practices at local and regional level – What is happening overseas? What is working and what, maybe, is just a fad. This panel will comprise top spa directors/managers with international experience who will reveal how they have introduced best practices from overseas into their South African and regional operations. Panel members confirmed:  Tanya Lopes (Spa Manager, Saxon Hotel, Villas and Spa) 10.35: Practical wellness solutions that keep clients coming back Spas are becoming increasingly focused on issues that affect the overall wellbeing of their guests, such as improved sleep, stress management, proper nutrition and fitness. This session will unpack the latest trends in this holistic spa movement and suggest ways that South African spas can introduce them into their service offering.   Speaker confirmed: Marisa Dimitriadis (Founder/Owner, The Spa Consultants) 11.25: Tea Break 11.45: Differentiation for your spa brand – What makes your spa different? Do you have a recognisable USP (Unique Selling Point)? The session will help you to find your differentiation and give you some thought provoking ideas on how to exploit it. Panel members confirmed:  Jackie Armitage (Spa Manager, The Spa at The Oyster Box) 12.35: Lunch, Networking Break and Expo Floor Visit 14.30: Can going green cut costs without affecting guest satisfaction? Going green is not all about hugging trees! If you are saving water, you are saving money and, considering the problems with Cape Town’s water supply, you are also doing your bit for the good of all. Most green initiatives can save you money and this session will show you how. Panel members confirmed: Charné Le Roux (Independent Sustainability Expert and creator of the Green Spa Rating Tool) Taryn Lilley (Spa Manager, Cape Grace) 15.30: Tea Break 16.00: Creating a client for life – The cost of getting new clients can be enormous, involving advertising, special offers and so much more. Therefore, keeping that client is essential to your business. Hear some great client retention strategies that have worked for this panel. Panel members confirmed: John Lambrou (Managing Partner, Life Day Spa Century City & Waterfront) Amor Potgieter (Spa Manager – The Fairway Spa, Guvon Group) Leah Livanos (Owner, Revive Wellness Spa) Panel Chairperson: Francisco Garcia (Independent Spa Consultant, formerly Director of Spa Operations, Amani)
Special Offer for a limited period Only Early Bird discount R800 for this fantastic two day convention Normal Price R1,200 Save R400! Tickets are limited so you need to book now. The convention will be covering a wide variety of topics that can help you improve your business, give you pause for thought and help you grow. Take back new ideas and innovations to immediately improve your spa Enhance your business expertise and productivity Meet international spa experts Network with spa professionals Find solutions to business challenges Get answers from the experts during the allocated Q&A sessions Please call the office on 011 781 5970 if you have any queries regarding this special offer.
The Programme
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